Privacy Policy for Hi-wot.com
Effective Date: 1-10-2024
Hi-wot.com (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant European Union laws.
1. Data Controller
The data controller responsible for your personal data is:
- ¨www.HI-wot.com¨
- Contact Email: info@hi-wot.com
2. Personal Data We Collect
We collect and process different types of personal data depending on your interaction with our website:
2.1 Information You Provide Directly:
- Account Information: When you create an account, we collect your name, email address, password, and other information necessary to provide our services.
- Payment Information: If you make a purchase, we collect payment details including your billing address, credit card information, or other payment methods.
- Contact Information: If you contact us for support or other inquiries, we collect your email address and any other information you provide.
2.2 Information Collected Automatically:
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and hold certain information, including IP addresses, browser types, and access times. For more details, please refer to our Cookie Policy.
- Usage Data: We collect data about how you interact with our services, including the pages you visit, the time spent on those pages, and any errors encountered.
2.3 Information from Third Parties:
We may receive personal data about you from third-party sources such as social media platforms, analytics providers, or advertising partners.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
3.1 To Provide and Improve Our Services:
- To manage your account, process transactions, and provide the services you request.
- To personalize your experience on our website and improve our offerings.
3.2 To Communicate with You:
- To send you service-related emails, updates, newsletters, or marketing communications.
- To respond to your inquiries, support requests, or feedback.
3.3 For Legal Compliance:
- To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Hi-wot.com, our users, or others.
4. Legal Basis for Processing Personal Data
We rely on the following legal bases for processing your personal data:
4.1 Consent:
Where you have provided your consent, such as for receiving marketing communications or using non-essential cookies.
4.2 Contractual Necessity:
Where processing is necessary for the performance of a contract with you, such as processing your orders or managing your account.
4.3 Legitimate Interests:
Where processing is necessary for our legitimate interests, such as improving our services, provided that these interests are not overridden by your rights and freedoms.
4.4 Legal Obligation:
Where processing is necessary to comply with legal obligations, such as tax reporting or responding to legal requests.
5. Sharing Your Personal Data
We may share your personal data with third parties in the following circumstances:
5.1 Service Providers:
We may share your personal data with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and email service providers. These third parties are required to protect your personal data and only use it as directed by us.
5.2 Legal Requirements:
We may disclose your personal data if required to do so by law or in response to valid legal requests by public authorities (e.g., law enforcement agencies or regulatory bodies).
5.3 Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, subject to confidentiality agreements.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your personal data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
7.1 Right to Access:
You have the right to request access to your personal data and receive a copy of the data we hold about you.
7.2 Right to Rectification:
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
7.3 Right to Erasure:
You have the right to request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
7.4 Right to Restrict Processing:
You have the right to request that we restrict the processing of your personal data under certain conditions.
7.5 Right to Data Portability:
You have the right to request the transfer of your personal data to another controller in a structured, commonly used, and machine-readable format.
7.6 Right to Object:
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
7.7 Right to Withdraw Consent:
If we process your personal data based on your consent, you have the right to withdraw your consent at any time.
7.8 Right to Lodge a Complaint:
If you believe that we have violated your privacy rights, you have the right to lodge a complaint with a supervisory authority in your country.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with the GDPR. These safeguards may include Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and where required by law, we will notify you of significant changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@hi-wot.com